Our Culture

small business meeting around a conference table

Global and Diverse

Our diverse teams collaborate across locations, functions and business lines to solve problems and serve our customers.

We Work Together to Achieve What Seems Impossible

Across our business units and geographies, HAVI people share a common willingness to pitch in, work together and go the extra mile to deliver for our customers, especially when the unexpected occurs, whether it is a hurricane, a flood, a blizzard or a pandemic. It's a point of pride for us -- an expression of our collective integrity, creativity and belief that if we just work together, we can achieve what seems impossible.

We call this aspect of our culture “Deliver the Promise”– a phrase that dates back to HAVI’s earliest days as a favorite saying of Founder Theodore F. Perlman. It began as a way to express our commitment to deliver supplies on-time to Chicago-area McDonalds restaurants in 1974. As HAVI has grown in scope of service and geography, “Deliver the Promise” has broadened with us to become Our Mission -- and a multi-part promise to our customers, our employees and our supplier partners.

We're Flexible & Inclusive

We believe in celebrating each other’s achievements, in supporting the betterment of ourselves, and in helping our people to work efficiently and effectively in whatever location they are. This means investing in the right technology and equipment to enable remote work and to provide a safe and efficient work environment in our warehouses and vehicles. 

We strive to meet the current and future needs of our employees as their career, financial and family needs evolve. This means supporting changing needs with the right policies and programs, creating virtual experiences, communications and processes that are easy and less stressful; and creating the right work/life balance that enables employees to bring their best to our customers, their colleagues and their families.

Work Remote 1
Man working at home on computer, with dog on his lap
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We Aim to Create a Better Future

HAVI’s unique role across the foodservice value chain brings with it both the responsibility to act and the opportunity to inspire a better future. Guided by Our Better Future Blueprint, we work to care for and uplift our people and communities, protect the environment, invent more sustainable solutions for customers and collaborate to drive systemic change.

We Value Authenticity and Are Accepting of All People

We believe that breakthrough ideas come from extraordinary people. And to be extraordinary, we need the freedom to be our most authentic selves. At HAVI/TMS, we value authenticity and are accepting of all people. As a company, we're a work-in-progress and will continue to grow and listen to new voices. Because the more voice we have in here, the more people we can reach out there.

We Amplify Our Employee Voices
We Recognize Outstanding Performance

The "Circle of Excellence” is our highest form of recognition for outstanding performers across HAVI and The Marketing Store. Meet some of our winners and hear about their accomplishments.

Learn More About Who We Are