Pioneering the Future of HAVI SC Technology and Business Growth
We are proud to share that HAVI Freight Management (HFM) has been recognised at the Singapore Business Review (SBR) Technology Excellence Awards 2025, taking home the award in the Digital – Logistics category for our innovative MyHFM platform.
The award recognises HFM’s continued investment in digital transformation across global freight services, including ocean and air freight, cross-border trucking, and comprehensive supply chain solutions.
Driving Innovation in Freight Technology
Launched in June 2024, MyHFM was developed to enhance transparency, automation, and customer experience throughout the logistics process.
With a 90% adoption rate across our customer base, it’s already making a big impact. The platform offers real-time shipment tracking, continuously updated location data, and fully customisable dashboards. These features have empowered our clients to make faster, data-driven decisions while reducing manual inquiries by 30%, leading to a measurable improvement in customer satisfaction.
Looking Ahead: Evolving to Meet Global Needs
Our journey with MyHFM doesn’t stop here. Development is already underway for new features, including:
- GPS integration for near real-time vessel tracking
- Sustainability tracking, helping customers monitor detention/demurrage costs and reduce penalties
- Global rollout with multilingual support, self-service booking, and integrated order management
- AI-driven enhancements for even greater efficiency and insight
This recognition by the SBR Technology Excellence Awards affirms our mission to deliver forward-thinking solutions that drive meaningful outcomes for our customers and partners worldwide.
A huge congratulations to everyone involved in making MyHFM a success!
